Privacy Policy

Last updated: April 2025

1. Who We Are

Heywood Auto Locksmith operates the website at https://heywoodlocksmiths.com. We provide mobile auto locksmith services across Greater Manchester. When you contact us or use our website, we may collect certain personal information.

2. What Information We Collect

  • Your name and contact number (when you call or enquire)
  • Your vehicle registration and location (to provide our service)
  • Basic website usage data via server logs (IP address, pages visited, browser type)

We do not use tracking cookies or third-party analytics scripts.

3. How We Use Your Information

  • To dispatch a locksmith to your location
  • To provide a price quote
  • To follow up on your service request if needed

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Data Retention

We retain service records for a maximum of 12 months for operational and legal purposes. Call logs may be retained for up to 6 months in accordance with our telecom provider policies.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us by phone at 07309 903 243.

6. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at this URL.

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